CGI launches AI resolution to assist insurance coverage trade


CGI has introduced the discharge of CGI Elements360 ARC-IBA (Accounts Reconciliation Centre-Insurer Dealer Accounting), the newest product inside its CGI Components Insurance coverage suite of options.

CGI Elements360 ARC-IBA is an AI-powered platform the place each brokers and insurance coverage companies can settle accounts in a single place.

As well as, it goals to assist driver substantial change for account settlement throughout the UK broking trade. Because of this, there needs to be main enhancements to operational workflow, price financial savings and improved money conversion.

CGI Elements360 ARC-IBA addresses one of many greatest challenges within the broking trade, that of frictional prices resulting in poor money conversion. The product creates one platform, with a standard knowledge customary utilized by each insurer and dealer, which harnesses AI to enhance processes based mostly on earlier renewals.

Moreover, the answer additionally has an API-integration with Acturis, the broking software program home system, permitting for seamless integration and automatic knowledge feeds.

Main insurers presently utilising the answer embody Allianz UK, IQUW, Howden, PIB Group, and JMG Group.

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Andy Jones, director, consulting companies, insurance coverage, CGI within the UK stated: “Through the years the settlement course of has grow to be extra difficult with extra insurers offshoring their cost and assortment course of. Fee ranges, insurance coverage premium tax, incorrect entry info – there are a lot of methods during which brokers and insurers have unresolved queries. Our platform can drastically enhance account settlement, however simply as importantly, we intention to carry insurers and brokers collectively onto one platform so the trade can have a standard view.”

Juliette Lockstone, vp, head of insurance coverage for CGI within the UK added: “For too lengthy, brokers and insurers have been fragmented in the best way they settle accounts, working on totally different platforms. CGI Elements360 ARC-IBA has a number of the UK’s largest insurance coverage brokers as shoppers, which means we’re at a tipping level in fixing this drawback for the market. We consider that that is, subsequently, an trade fixing resolution to one of many greatest challenges in insurance coverage operations.”


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