Kino Servín on the roles that led him to his present work, his love of languages, and the way he appears like he may be his genuine self at HealthSherpa

HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which might be vital to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and development. On this put up, hear from Agent Assist Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he reveals up as his genuine self, and his love for languages.


Previously I labored for a grassroots group that related Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Reasonably priced Care Act (ACA) and serving to individuals make higher choices about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present client assist – solely this time, in a nationwide setting.

I come from a predominantly Latino neighborhood; numerous people locally don’t communicate English or have entry to assets concerning the ACA. HealthSherpa actually makes a distinction for these communities.


Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I speak to individuals right here who’re interested by studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely interested by desirous to know extra about me and my life. It’s this type of tradition that has made me really feel extra snug right here than I’ve in every other job.


I’m arising on three years at HealthSherpa and we’re about to enter what can be my third Open Enrollment Interval (OEP). I’ve finished a variety of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers work out what data they want in an effort to excel of their work.

Total, I’m most happy with having helped develop a powerful data base for brokers over time I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve finished right here – it’s eye-opening, in a great way. It makes me assume, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”


  • Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it may well really feel daunting, particularly in an interview, to return out of your shell. However that’s essential to standing out.
  • When you’re right here, I’d strongly advocate you embrace the unknown. You might need a baseline concept of what the ACA is, however as you dive deeper, there’ll all the time be some aspect of the ACA that you just’ll encounter, and also you gained’t acknowledge or perceive it instantly. These are alternatives to be taught one thing new, and your staff will show you how to determine it out. It’s vital to assist one another in our work, in order that we will additional deepen our data base.


I like training languages and translating for folk in several methods. I’ve love each for the languages themselves, and likewise the training and acquisition of language abilities. For me, studying languages is about attending to know individuals and their environments. It’s a talent, nevertheless it’s additionally a solution to be taught extra concerning the world.

I’m bilingual in Spanish and English and likewise discovered Japanese as a toddler. Later in life, I studied French and German as effectively. I really feel like I can’t fairly name myself a polyglot, however at residence there are phrases, phrases, and complete sentences in Japanese or Spanish though we primarily communicate English- it’s a little bit of a whirlwind.


Wish to work with Kino and the remainder of our phenomenal staff? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!

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